White Paper: Staffing Levels

Many shiftwork managers believe that reducing headcount cuts costs, but insufficient staffing can increase fatigue, human error, and operational inefficiencies in 24/7 environments. Data shows that imbalances between workload and staffing boost overtime, absenteeism, and turnover, lowering productivity. This white paper discusses the causes of staffing imbalances, the risks and benefits of lean staffing, examines overtime in continuous operations, and suggests solutions for optimal staffing and scheduling.