Solving the Chaallenges
Solving the Challenges of the 24/7 Workforce

CIRCADIAN’s core technologies and consulting expertise relate to the scheduling, staffing, training and risk management of our clients’ most vital asset – the 24/7 workforce.

Night Shift Safety
A Safer More Productive Night Shift

CIRCADIAN® experience and solutions are designed to maintain employee performance, satisfaction, and production with optimized scheduling.

MSL
Managing a Shiftwork Lifestyle

Even after 20 years on the job, most shiftworkers do not know how to adjust their lifestyle to minimize the negative effects of working around the clock. Training in these areas can be a powerful tool for improving your employees’ physical and psychological well being, increasing morale and effectiveness

FRMS
Fatigue Risk Management Systems

This is the globally-accepted standard for managing the risk of employee fatigue in safety-sensitive businesses, with new laws, regulations, and ANSI standards published regularly requiring companies in a variety of industries to design and implement an FRMS.

Shift Scheduling
Shift Scheduling

The largest contributor to risks and costs in 24/7 and shift work operations is the shift schedule. CIRCADIAN’s experience and processes will help find the optimal shift scheduling solution.

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CIRCADIAN® is a global leader in Fatigue Risk Management Systems

Learn more about our comprehensive tools

Fact: There is no clear advantage of 8 hr shifts versus 12 hour shifts

The most important factor is employee buy-in, according to one our reports.

Fact: An increase in overtime results in a decrease in productivity

This and other facts can be found in one of our mythbuster white papers.

Industries we serve

CIRCADIAN® is the global leader in providing 24/7 workforce performance and safety solutions for every type of business that operates around the clock. Since 1983 we have helped to grow the 24/7 economy by working with thousands of shift work operations.

Operating outside the traditional 9-to-5 day offers enormous advantages for businesses and their customers. However, these benefits are not without cost. The average shiftwork facility is faced with many people-related challenges and with significant unrecognized risks and costs.

To better understand the types of challenge the 24/7 workforce faces today, and how it can be creatively addressed, please select a challenge from the menu below.

Operating outside the traditional 9-to-5 day offers enormous advantages for businesses and their customers. However, these benefits are not without cost. The average shiftwork facility is faced with many people-related challenges and with significant unrecognized risks and costs.

Completed Projects

CIRCADIAN’s comprehensive study of over five hundred 24/7 facilities has shown that working extended hours is associated with elevated employee costs compared to the daytime workforce. The good news is most of these costs are readily addressable.

Absenteeism
Employee Turnover
Health Care
Overtime and Staffing Levels
Safety and Legal Liability

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Completed Projects

24/7 operations present special safety challenges, and risks of employee inattention are increased. Some challenges to be aware of:

Fatigued Employees

Night Shift Errors

Fitness for Duty

Accident Litigation

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Completed Projects

People who work shifts and 24/7 schedules care deeply about their work schedules.

Choosing Shift Schedules

Adjusting to Shiftwork

Educating Managers

Reducing or Expanding Operations

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Completed Projects

Employee morale and motivation are key to success in running a 24/7 business.

Training

Union/Labor Issues

Work & Family Life Balance

 

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Completed Projects

The competitive advantages of 168 hour-a-week utilization of facilities and equipment, or providing seamless 24/7 customer service may seem obvious. But workload often fluctuates, creating pockets of inefficiency and overload, so that proportional staffing of 24/7 operations may be needed to maximize efficiency. Unlike machinery and equipment, people are not naturally designed to work at night; workforce optimization requires a sophisticated understanding of how to protect employee performance and morale, health and safety.

Corporate Shiftwork Strategy

Expanding to 7 days

Staffing Levels

 

 

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Completed Projects

The 100-year history of work hours and fatigue regulation, often based on outdated prescriptive rules, has been a burden for 24/7 businesses. Even worse, they often fail to address the underlying causes of employee fatigue they were intended to prevent. CIRCADIAN is an expert at devising creative and scientifically based strategies to support applications for waivers and exemptions.

Hours of Service

FMLA

Work Hours Arbitration & Litigation

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CIRCADIAN® provides a comprehensive toolbox of 24/7 workforce performance and safety solutions for businesses that operate around the clock.

Shift Scheduling

The largest contributor to risks and costs in 24/7 and shiftwork operations is the shift schedule.

Fatigue Risk Management Systems (FRMS)

Fatigue Risk Management Systems (FRMS) are now the globally-accepted standard for managing the risk of employee fatigue in safety-sensitive businesses.

Risk & Cost Assessment

CIRCADIAN® provides a comprehensive set of tools to evaluate opportunities and associated risks for 24/7 operations.

Publications & Reports

Our award-winning publications will help empower employees and managers at shiftwork and extended hours operations.

Education & Training

You cannot drive a 24/7 workforce faster than the skills and knowledge of your management.

Corporate Sleep Programs

There is a need to provide sleep education and training for ALL corporate employees, including those who work “normal” hours.

Human Fatigue Expert Witness Testimony

Claims of human fatigue impairment are a rapidly expanding area of accident litigation requiring expert testimony.

Best Practices

Competition is global in the 24/7 economy - we can help you track performance and implement best practices.

News and views

FROM THE BLOG

Find out how we can help you

No two companies have the same requirements. Let's discuss yours.

You can trust CIRCADIAN® to deliver the solution you need.